I read your post and see that you can't scan. I can help you, but I will need some more information to provide the proper steps to try and resolve this issue. What is the full name and product number of your printer? In the mean time, c heck the driver name that is installed for the printer. If the full printer name isn't listed correctly, delete it and add the printer name back in from the list.
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Thank You. Welcome to the HP Support Forums! I see that the two-sided printing option is greyed out when you're trying to duplex print from your Mac OS X I would like to assist you today with resolving this issue.
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Therefore, to start troubleshooting I am going to have you check that the correct driver is being utilised. Once confirmed, we will test duplex two-sided printing.
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Please follow the steps below. Ensure that the Officejet driver is selected and not the Airprint driver. Once your HP Officejet is successfully installed with the correct HP driver, please test two-sided printing. Please let me know if the steps provided resolve this two-sided printing issue. Good luck! After install, am unable to connect to internet. Gmail is working, my MacBook is connecting to internet and can print.
Have turned off modum and checked everything I can think. Also why under the driver downloads for I am happy to look into this issue for you! Hope these guides are helpful! The document does not address misregistration and does not even list color misregistration as a possible printing problem. Most printers have a command either on the printer or in the printer's utility to enable re-calibration of the registration function.
Can you please explain how to access that command. I wasn't alerted to any potential incompatability when i bought the Officejet Pro printer for my mac Unable to print in colour I was advised to download Yosemite and upgrade the operating system to Unfortunately this hasn't helped and I am still unable to print in colour.
Could anyone kindly advise what I should do next - or do I return the printer and exchange it for something else?
And, I am happy to take a look for you! According to your printer's specifications. Which means this is an unsupported Operating System for this printer. You will either need to upgrade the Operating System, or find another printer that is compatible with the Operating System that you are using. Hope this answers your question, and have a nice day! Thank You for your reply.
I went to your suggested document and updated my software as recommended. My print quality has improved greatly. However, a new problem has occured. My color cartridges are out of ink but they are real HP cartridges. They are not counterfeit! I never print color just black and white. Is there a way to just use my HP printer to print black? The replacement cartridges are very expensive and I would like to save some money. Have margins set to.
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Left margin prints just fine. Am printing Landscape with 2 columns set. Removed the two column set, left in Landscape for necessity. With only one page copied, it printed just fine. Copied next page, printed and it started clipping right margin again. I can see that your Deskjet is printing blank pages.
I should be able to provide some suggestions that may resolve the issue. The first thing I suggest is to perform a self test report in the printer. If the printer is able to perform a self test then the hardware in the printer is OK and you may just be looking at a software issue. If the issue is only software related make sure to run a Repair Disk Permissions on the Mac.
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